The Background

Pursuant to provision 4.58A of the Central Bank of Ireland’s September 2019 Addendum to the Consumer Protection Code, all intermediaries, must make available in their public offices, or on their website if they have one, a summary of the details of all arrangements for any fee, commission, other reward or remuneration provided to the intermediary which it has agreed with its product producers

What is Remuneration?

Remuneration is the payment earned by the intermediary for work undertaken on behalf of both the provider and the consumer. The amount of remuneration is generally directly related to the value of the products sold.

What is Commission?

Commission is payment that may be earned by an intermediary for work undertaken for both provider and consumer. Commission is usually paid as a percentage of the premium paid.

When and how do you pay?

The premium is a single premium and immediately due after purchasing Product Care and/or Product Care Mobile.

Charge structure

Product Care and Product Care Mobile are underwritten by AWP P&C S.A. – Dutch Branch, trading as Allianz Partners Europe, located at Poeldijkstraat 4, 1059 VM Amsterdam, the Netherlands, Corporate identification No 33094603. It is registered at the Dutch Authority for Financial Markets (AFM) No 12000535 and is authorised by L’Autorité de Contrôle Prudentiel et de Résolution (ACPR) in France and authorised by the Central Bank of Ireland for conduct of business.

Claims handling and related services of Product Care and Product Care Mobile in Ireland is administered by Frith Service Contracts Ltd, Business Number 373654 (trading as Brightside), who is registered and regulated by the Central Bank of Ireland under No C51103 Brightside does not sell Product Care or Product Care Mobile directly to consumers. Your premium is made up of taxes, the commission to the retailer and the net cost. The net cost includes the insurer’s base rate and Brightside’s third party administration fee.

Brightside’s value of remuneration is based on the price of the product being insured. The pricing of the policy by the ancillary insurance intermediaries has no impact on the fees due to Brightside and the product producer. From the proceeds, the base rate and third-party administration fee is remitted to Brightside who then remit the base rate to the product producer. From its fee Brightside may pay an amount to other parties, including ancillary insurance intermediaries, who sell, introduce or refer our products to customers.

For Product Care, our administration fee averages at 13% of the premium you pay to the retailer.
For Product Care Mobile, our administration fee averages 14% of the premium you pay to the retailer.
The above averages are based on sales information between January and December 2024.

If you would like more information about the remuneration that Brightside receives for Product Care and Product Care Mobile, please call 1800 200 503 or email [email protected].

Other types of payment/remuneration